Refund &
Cancellation

At TrustXcare, we are committed to delivering the highest standard of pest elimination. If you are not satisfied with the results of a service, we provide a **free re-treatment protocol** within the warranty period specified in your service contract.

Refunds are primarily considered in cases where a service was paid for but not rendered due to internal logistics or scheduling failures on our part.

• Advance Notice: Cancellations made at least 24 hours prior to the scheduled service time are eligible for a full refund or rescheduling.
• Late Cancellation: Cancellations made within 24 hours of the appointment may incur a "Logistic Displacement Fee" of ₹500 to cover technician deployment costs.
• No-Show: If our technicians arrive at the site and cannot gain access after multiple attempts, the booking deposit will be non-refundable.

Approved refunds are processed back to the original payment method within **7-10 business days**.